The Human Resources Department of Total Marketing Services (M & S) wanted to offer to their employees a very special moment of dialogue to adress their concerns, to decipher the challenges of diversity in the M & S, and to provide some insights on the Diversity indicators. Christian des Closières, his Management Committee and the HRDs of the zones answered their questions directly, during two bilingual webchat sessions (morning and afternoon, French and English) to reach a maximum of collaborators around the world .